How to Get Around Japan: A First-Time Visitor’s Guide to Trains, Suica Cards, Google Maps & More

Young boy watching a local train arrive at Miyajimaguchi Station platform in Japan

Trains ended up being one of the easiest parts of traveling through Japan. Far less intimidating once you're actually standing on the platform.

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I was admittedly pretty worried about navigating Japan’s train system prior to arriving. We live in an area where we drive everywhere, so the thought of navigating trains, subway stations, transfers, and bullet trains in another country felt overwhelming.

After spending 14 days traveling through Tokyo, Hakone, Kyoto, Hiroshima, Miyajima, Nara, and Osaka, I can honestly say transportation by train became normal to us.

One of the reasons it felt manageable was because I planned our route carefully before we arrived.

➜ If you want to see exactly how we connected these destinations, including where we stayed, what we did each day, and how we organized transportation between cities, my The Ultimate 14-Day Travel Guide:A Step-by-Step Itinerary for First-Time Visitors walks through the entire trip step-by-step.

TL;DR: How We Got Around Japan

✔ Digital Suica card before arrival

✔ Credit cards + yen for backup payments

✔ Google Maps for every train route

✔ Reliable data plan/eSIM for navigation

✔ GO Taxi app for convenience

✔ Luggage forwarding between cities

✔ Overnight bags for Hakone & Miyajima

✔ Arrive early at major stations

✔ Learn basic train etiquette

What to Set Up Before Your Trip

There are a few things I would recommend setting up before your trip.

If you’re still deciding when to visit or how to organize your route, start with my 10 Tips for Planning a Japan Trip.

1. Make Sure You’ll Have Cell Service

Personally, I used my carrier’s international phone plan because it was the simplest option for me, but an eSIM is often the most affordable choice if your phone is unlocked.

There are several ways to stay connected:

  • International phone plan (what I used)

  • eSIM

  • Pocket WiFi

An eSIM is often the cheapest option, but most carriers require your phone to be unlocked before it can be installed. If you’re considering an eSIM, double-check with your carrier before your trip.

Whatever option you choose, make sure you have a plan before arriving in Japan.

2. Plan Your Payment Methods: Credit Cards, Suica & Cash

Credit cards are widely accepted in major cities, and we used ours for many restaurants, hotels, shopping, and attractions. However, we still carried yen as a backup for smaller restaurants, markets, temples, vending machines, and places that did not accept cards or IC payments.

For transportation, we relied heavily on our Suica cards (stored directly on our phones), which made getting around incredibly easy. We used them for trains, subways, buses, and many small purchases at convenience stores and vending machines. Having an IC card meant we rarely needed to stop and figure out payment at stations or worry about carrying exact change.

I recommend bringing:

  • A backup credit card

  • A debit card that allows international ATM withdrawals

  • A small coin purse (you will collect more coins than you expect!)

While Japan is incredibly card-friendly, yen is still useful as a backup. We encountered cash-only situations at smaller restaurants, market stalls, temples, and local vendors.

I ordered Japanese yen from my bank before leaving home, but you can also withdraw cash after arriving in Japan. Convenience store ATMs, especially at 7-Eleven, are reliable options. Just check your bank’s international ATM fees and foreign transaction fees before your trip.

➜ Understanding payment methods was one part of our overall Japan trip budget planning. If you want to see what we spent on hotels, food, transportation, attractions, and souvenirs, you can read my complete Japan Trip Cost Breakdown.

3. Get a Digital Suica Card

This is the one piece of setup I’d genuinely tell you not to skip, and to do before you leave home, not after you land.

Add your Suica card to Apple Wallet or Google Wallet before your trip, and it’s ready to use the moment you step off the plane - no ticket machine, no fumbling with an unfamiliar interface after a long flight. Your very first transportation decision in Japan is almost always getting from the airport to your hotel, and having Suica already loaded meant we could just walk up to the platform and tap through like we’d been doing it for years.

Once it’s set up, reloading is just as simple. You top up from your phone in a few taps, no searching for a machine that takes foreign cards. We generally kept about 5,000 yen ($30–35 USD) loaded at a time, adding more as our balance ran low, and switched to smaller top-ups near the end of the trip since leftover balance stays on the card.

Beyond trains, subways, and buses, we used Suica constantly at 7-Eleven, Lawson, FamilyMart, small grocery shops, and vending machines. It functions less like a transit pass and more like a tap-to-pay wallet for the whole trip. Most mornings we grabbed breakfast at a convenience store using nothing but a tap of the phone.

Young boy holding a rice ball and chocolate milk purchased at a Lawson convenience store in Hakone, Japan

Suica isn't just for trains. We used it constantly at convenience stores like this Lawson for quick breakfasts and snacks throughout the trip.


4. Google Maps Is Your Best Friend

If there is one app that made this trip possible, it was Google Maps.

Google Maps tells you:

  • which train line to take

  • what platform to wait on

  • how many stops to ride

  • when to transfer

  • how much the trip costs

  • walking directions after exiting the station

It even shows:

  • delays

  • train schedules

  • estimated crowd levels

We relied on Google Maps dozens of times every day. We never downloaded a separate train app because Google Maps handled everything we needed.

➜ If you are still feeling overwhelmed by Japan transportation, this is one reason I recommend planning your route by neighborhood and location instead of randomly grouping attractions together. I explain that planning strategy in my post: 10 Tips for Planning a Japan Trip.

5. Don’t Be Intimidated by the Trains

Our first major train experience was Shibuya Station in Tokyo.

If you’ve never been there, it is a very busy station and probably not the easiest place to learn how Japan’s train system works.

But if we could figure out Shibuya Station on our first day, you can too. The biggest thing to remember is that there are signs everywhere.

You’ll see:

  • platform numbers

  • train line names

  • directional signs

  • station maps

The key is simply matching what you see on Google Maps with what you see in the station.

At first this takes some effort but after a few rides it becomes easy.

➜ The same approach helped us when navigating Japan’s longer-distance trains. If you are planning to travel between cities, my guide Riding the Shinkansen (Japan’s Bullet Train) covers what to expect, how we booked tickets, and tips for first-time riders.

Mother and son riding the Shinkansen with Mount Fuji visible through the train window in Japan

Catching a glimpse of Mount Fuji through the window was one of our favorite Shinkansen moments even if not everyone was in the mood for a photo.

6. Give Yourself Extra Time

Japan’s train stations can be very busy, especially in larger cities like Tokyo. When you are still learning how the system works, trying to navigate quickly while crowds of commuters rush around you can cause stress levels to spike.

Giving ourselves a little extra time allowed us to:

  • find the correct platform

  • double-check directions

  • figure out transfers

  • avoid feeling rushed

This was especially helpful during our first few days in Japan while we were still getting comfortable with the system.

Once we gained confidence, navigating stations became much easier, but those extra few minutes in the beginning helped keep everyone happy.

The Trains Really Are That Reliable

Before our trip, I had heard that Japanese trains were incredibly punctual. After experiencing them firsthand, I can confirm that the reputation is well deserved.

Over the course of our 14 days in Japan, there were only a handful of occasions when a train was delayed by more than a few minutes.

For the most part, trains arrived and departed exactly when Google Maps predicted. This reliability makes planning your days much easier and is one of the reasons public transportation works so well throughout Japan.

If You Get Lost

Train station employees were incredibly helpful whenever we needed assistance.

If you truly can’t figure something out, don’t hesitate to ask.

There are staff members throughout most stations who are used to helping travelers.

Traveling Around Japan With Kids

Japan is an incredibly family-friendly destination, and we found the transportation system surprisingly easy to navigate with a child. However, there are a few things families should know before their trip.

If you are traveling Japan with kids, the biggest challenge is usually not transportation, it is pacing. Our itinerary was designed around realistic travel days with a five-year-old, including breaks, shorter travel windows, and experiences that worked well for our family. If you want more tips on Japan with kids be sure to read: Japan With Kids: Everything I Wish I Knew Before Our Trip

IC Cards for Children

One thing to know is that children 6 and older need their own transportation pass (at the time of our visit in 2026), while younger children typically do not need their own IC card for trains. If someone in your group does not have access to a phone for a digital Suica card, you will need to get a physical IC card instead.

For families traveling with children, check the current child fare rules before your trip since requirements can vary depending on age and transportation type.

Prepare for a Lot of Walking

You will walk A LOT while visiting Japan.

During our 14 days in Japan, we regularly walked 20,000–30,000 steps per day while exploring cities, temples, neighborhoods, and attractions. Our 5-year-old handled it incredibly well, but by the end of the trip he was definitely feeling the miles. There were times when we carried him for a bit just to give him a break.

The sheer amount of walking also shaped how we packed. Traveling with lighter luggage made navigating stations and moving between cities much easier.

➜ You can see exactly what we packed in my guide: How We Packed for 14 Days in Japan With Carry-On Luggage

Your experience may be completely different depending on your itinerary and pace. Families doing fewer activities each day may not encounter the same level of fatigue.

Father carrying his son through the illuminated Soemon-cho district in Osaka, Japan at night

Between walking and navigating trains all day, carrying a tired kid becomes second nature. Plan for it rather than fighting it.

Should You Bring a Stroller?

We saw many families using strollers throughout Japan, and it is definitely an option worth considering. We actually rented a stroller from our hotel at one point, but ultimately returned it because we found navigating stations, stairs, and crowded areas to be more of a hassle for our itinerary.

That said, many families successfully use strollers in Japan, especially if:

  • your child naps during the day

  • you are traveling at a slower pace

  • you have a younger child who cannot walk long distances

  • you are visiting fewer locations each day

  • you have multiple children

For our family, a combination of letting our child walk, taking breaks, and occasionally carrying him worked best.

7. Download the GO Taxi App

While we primarily used trains, we did use taxis several times.

I would recommend downloading the GO Taxi app before your trip in case you find yourself wanting or needing a quick ride.

Uber works in parts of Japan, but it often connects you to local taxi companies anyway. GO is the app most locals use and gave us the smoothest experience.

Family of three riding in a taxi in Kyoto, Japan

We took a taxi in Kyoto to make it to a café before it closed. A good example of when the extra cost is worth the time saved.

When Taking a Taxi Was Worth It

Between all the walking and the pace of a multi-city itinerary, there were moments when we simply didn’t want to walk another step especially, after a long day of sightseeing, when everyone just wanted to be back at the hotel.

We also used taxis when taking a train would have caused us to miss something we wanted to see.

8. Luggage Forwarding Was a Game Changer

One of the best travel decisions we made was using luggage forwarding.

We used it for:

  • Tokyo → Kyoto

  • Kyoto → Osaka

  • Osaka → Tokyo

We forwarded our luggage three times during our trip. It typically cost about $20–25 USD per shipment for our two larger carry-on sized bags, and they arrived at our next hotel the following day.

For overnight stops in Hakone and Miyajima, we packed a small backpack with one change of clothes and toiletries while our larger luggage was sent ahead.

We never had to haul large suitcases through Tokyo Station, Kyoto Station, or onto crowded trains, and I would absolutely use luggage forwarding again on any future trip to Japan. After a full day of walking, not having to drag a suitcase through a station too especially, if the weather turned made a bigger difference than we expected.

➜ Because luggage forwarding was such a major part of making our multi-city itinerary work, I included detailed instructions in my 14-Day Japan Guidebook, including when we sent our bags, which cities we forwarded between, and how we handled overnight stops in Hakone and Miyajima.

9. Train Etiquette Tips

These aren’t strict rules, but they’re common courtesies you’ll notice locals following. Japan’s transportation system works so smoothly partly because of these small cultural habits.

  • Keep conversations quiet.

  • Put phones on silent.

  • Carry your trash until you find a bin.

  • Don’t eat on commuter trains.

  • Wear backpacks on your front during crowded rides.

Travel Note: Unlike local trains, eating and drinking is completely normal on the Shinkansen, and many stations sell delicious bento boxes specifically for train travel.

➜ See our post: Riding the Shinkansen (Japan’s Bullet Train)

➜ If you want to learn more about everyday etiquette before your trip, read my guide: Japan Etiquette Tips: What Travelers Should Know Before Visiting

10. Download These Additional Apps Before You Go

App Purpose
Google Maps Navigation, train routes, walking directions
Google Translate Text, camera and conversation translation
Klook Attractions booking
GO Taxi Taxi booking
Tabelog Restaurant reviews (a rating around 3.5 is generally considered very good in Japan)
Calculator Add JPY conversion for quick budgeting
Apple Wallet / Google Wallet Digital Suica card

Final Thoughts

Before visiting Japan, I expected transportation to be one of the most stressful parts of our trip. Instead, it became one of the easiest.

Between Google Maps, a digital Suica card, Japan’s incredibly reliable train system, the occasional taxi ride, and luggage forwarding between cities, getting around was surprisingly simple, even with a five-year-old.

If you’re planning your first trip to Japan, don’t let the transportation system intimidate you. After a day or two, you’ll likely find yourself navigating stations with confidence and wondering why you were ever worried in the first place.

Planning Your Own Japan Trip?

Planning a multi-city trip through Japan involves much more than choosing hotels.

You have to decide where to go, in what order, how to get between destinations, which attractions make sense to visit together, when reservations are needed, where to eat, how to avoid unnecessary backtracking, and what to do if your plans change.

That’s exactly why I created my 14-Day Japan Guidebook.

Instead of spending countless hours researching and piecing everything together yourself, you’ll have a complete, ready-to-follow itinerary that takes you from arrival to departure.

Inside you’ll find:

✓ A complete day-by-day itinerary with every activity organized in the most logical order

✓ Transportation instructions between every destination, including trains, luggage forwarding, and travel tips

✓ Hotel recommendations for each stop along the route

✓ Reservation recommendations and when to book them

✓ Attraction details, practical tips, and realistic timing for each day

✓ Family-friendly pacing designed to help you experience more without feeling rushed

✓ Backup attractions and alternative ideas if weather, closures, or changing plans affect your day

✓ The exact route we followed through Tokyo, Hakone, Kyoto, Hiroshima, Miyajima, Nara, and Osaka, along with everything we learned during our own 14-day trip

The goal is simple: you shouldn’t have to wonder what to do next. We’ve already done the planning so you can spend your time enjoying Japan instead of organizing it.

Traveling gluten-free? I also created a Gluten-Free 14-Day Japan Guidebook that includes everything above, plus gluten-free restaurants, cafés, bakeries, and dessert shops built directly into each day’s itinerary. You’ll find actual restaurant names, locations, where they fit naturally into your sightseeing route, and backup dining options in every area so you’re never left wondering where you can safely eat.

➜ See our guide: 14-Day Japan Guidebook

➜ See our guide(gluten-free version): Gluten-Free 14-Day Japan Guidebook

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Riding the Shinkansen (Japan’s Bullet Train)

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What Our 14-Day Japan Trip Actually Cost: A Full Family Breakdown